Service Desk Express EditionThe free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any customer service activity. The software is free to download and use for multiple users and unlimited customers.
Service Desk Professional The Professional Edition adds full asset management and a Knowledge Base to provide a highly functional technical support application suitable for internal and external support. Includes 12 months free software assurance.
Service Desk Professional plus Audit Module The Professional Edition and a fully integrated Audit Module to provide for fully integrated and automated auditing of Windows notebooks, PCs and servers. Includes 12 months free software assurance.
Close Support Email ResponderExtend the functionality of the Express or Professional Editions of the Service Desk with an application to automatically handle support requests sent by email. Includes 12 months free software assurance.
Close Support Web Module A browser application to provide your customers with web access to submit and monitor their support requests. Access to the Knowledge Base is included (requires the Service Desk Professional Edition). Includes 12 months free software assurance.
Close Support EnterpriseAll the Close Support applications bundled together and at a special discount price that saves you more than $100. The bundle consists of the Service Desk Professional Edition, the Audit Module, the Email Responder and the Web Module. Includes 12 months free software assurance.